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Frequently Asked Questions |
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Do you measure
and install the blinds?
Oakhurst offer a full service. We offer a
free consultation to help evaluate your needs.
We demonstrate the products, take measurements
and offer a no-obligation price at consultation.
When an irder is placed we will manufacture
the blinds and then install them at a time
convenient to you.
Can you supply all
shapes and sizes?
We can work with all sizes and styles of domestic
conservatories. |
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Will the blinds
reduce the heat in my conservatory?
Oakhurst can supply a Thermal Control fabric
laminated with aluminium foil, the performance
of which is the best available on the market
and consequently it has been achieving excellent
results for our customers for over 10 years.
How can I be certain
that your product will solve my shading problem?
As part of our consultation service we can
supply you with a large off-cut of fabric
free of charge. When this is taped against
one of the windows involved the benefits should
become evident.
Will the blinds reduce
glare?
All of the fabrics that we supply reduce the
light in the conservatory to a comfortable
level.
Will the blinds shut
out too much light?
We will review this question with you in detail
at the consultation. All conservatories and
locations differ and it is important that
we recommend a fabric that offers the correct
balance between heat and glare exclusion and
sufficient ambient light being maintained. |
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Is there a range
of options available?
Oakhurst supply all types of blinds and we
will be happy to discuss the pros and cons
of each type available on today's market including
solar film and inserts for polycarbonate roofs.
Is there a guarantee?
Our products are guaranteed for 5 years and
a full after-sales service is available.
Are the blinds easy
to clean?
All roof blind fabrics recommended by Oakhurst
have a plastic backing that will protect the
fabric against dust and insects. |
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What is the time
scale for service and installation?
Fabric samples requests:- Samples are normally
sent out by first class post on the day of
request.
Samples of the main ranges are held in stock.
Other ranges including roller blind fabrics
have to be obtained from the manufacturer
and take longer. Most samples however are
given to customers during the home consultation.
Consultation:- Once a request for a consultation
is received one of our managers will try to
contact you within 24 hours. If we are unable
to do so we will keep trying, supplying us
with full contact information will help us
in this task. Consultations take place in
your home at a time to suit you and can normally
happen within two weeks or sooner of the request
being made.
At the consultation we will normally be able
to offer you a price and issue you with an
offer letter.
Installation:- Upon receipt of a signed acceptance
of the offer blinds are manufactured and an
installation date is then offered to you which
is normally within 2-4 weeks of the acceptance
being received by Oakhurst.
How long will the
blinds last?
Naturally, this depends on how the blinds
are looked after and in what conditions they
are required to operate. A recent survey indicated
that 96% of our original blinds installed
10 years ago are still in situ and working
perfectly. The remaining 4% were changed due
to nicotine damage from smoking, change of
colour scheme, damage due to leaks from a
defective conservatory and damage by tenants.
We expect that a life span of 15 plus years
can be anticipated. |
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Will fitting blinds
void the guarantee on my conservatory?
Conservatory manufacturers have an obligation
to supply constructions that are capable of
having blinds fitted to them by standards
accepted within the blinds industry, especially
in cases where the room is unusable without
blinds. Please ask if you would like further
clarification on this point. |
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If you have a question that you cannot find
the answer to, please
contact Oakhurst by clicking here. |
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| © Copyright Oakhurst Conservatory
Blinds 2006 |
